Hi Mona,
I cannot thank you enough for your constant support and patience throughout our home buying journey. I must say that without your help, we would not have achieved what we wanted.
I don't think words do justice for what you've done for us, but here is my version.I will certainly recommend my friends and colleagues you way.
It was early 2019 when we were preparing to enter the property market and as new first home buyer, we were quite daunted with the myriad of things to consider and evaluate so we get the best possible deal. Finance was one of them and we were feeling completely lost. We wanted someone who would look after our interest and hand-hold us through our journey. Made contact with the Property Twins and from the very first interaction we felt that we were on the right track.
From the very beginning Mona hand held us, explaining the complete process. Instead of just keeping it transactional and giving us a loan product, she interviewed us to explore our long term goals and kept reminding us of these goals every time we side-tracked or got carried away. With her help we now had strategy to achieve those goals. She was very prompt with all the paper work, getting us approvals on time and constantly following up with us on the progress of our house searches. During times when we needed someone to talk to she was always available and kept us on the right path.
We went to hundreds of open homes and requested several property reports which were all sent to us promptly, she was always an email or phone call away 24x7. She gave us references for Building Inspectors, Solicitors all of whom were excellent and the best in their trades. Having a strong and capable team with us was really comforting. For the loan products itself she would clearly explain the pros and cons and ensure we are set up for success.
We could not have asked for more. We finally landed on our first home and are really happy that we have had support from the Property Twins. One great quality about Mona is that she would encourage us to think ahead. We are confident that with her continued help and implementing debt recycling strategies we will be on the path of success.
Our home buying journey took about 8 months. Mona was with us throughout the journey patiently guiding us every step of the way. We went through several periods of emotional turmoil, frustration, seeing the market that was at a low point pre-election and seeing it run higher after election, confusing property news in media, agent tricks and many more. Having the support from Mona helped us get through these while remaining focused on our goals.
Just like anything in life, you can do much better with a team than doing it individually. Having the right team who look after your interests is what defines the right outcomes. I would definitely recommend anyone in their home buying journey to have Property Twins on their side. Long term financial success can be achieved by looking at the bigger picture and having a strategy, not by just looking for the cheapest loan out there. This is what differentiates Property Twins.
- Adarsh Gowda & Shilpa Guruswamy